The Swym + Dotdigital integration works with both the Swym Wishlist Plus and Swym Back in Stock Alerts apps to help you create personalized email campaigns.
This integration ensures real-time or near real-time delivery of Swym events into Dotdigital, enabling you to:
Build automated campaigns (e.g., wishlist reminders, back-in-stock notifications, etc.).
Personalize messaging using rich shopper intent data
Depending on which Swym app(s) you have installed, Swym can trigger the following events in Dotdigital.
Swym Wishlist Plus App Events
Event Name | When this event is triggered | Email Type |
Add to Wishlist | Shopper adds a product to their wishlist | Marketing |
Share Wishlist | Shopper shares their wishlist | Transactional |
Signup Confirmation | Shopper logs in to their wishlist and validates their email ID | Transactional |
Wishlist Reminder | Reminder about items in a shopper’s wishlist | Marketing |
Saved for Later Reminder | Reminder about a shopper’s Saved for Later items | Marketing |
Price Drop | Product on a wishlist goes on sale | Marketing |
Low Stock | Product on a wishlist is running low on stock | Marketing |
Restock Alert | Product on a wishlist is restocked | Marketing |
Swym Back in Stock Alerts App Events
Event Name | When this event is triggered | Email Type |
Back in Stock Acknowledgement | Shopper subscribes to be notified when a product is back in stock | Transactional |
Restock Alert | Product a shopper requested a back-in-stock alert for is restocked | Transactional |
Restock Reminder | Follow-up alert (usually ~24 hrs after the first restock alert, configurable) | Transactional |
Pre-requisites
The Dotdigital integration is available only on the Enterprise plans of Wishlist Plus and Swym Back in Stock Alerts apps.
Your Dotdigital account is integrated with your Shopify/BigCommerce store.
How to Set Up the Integration
Enabling the Swym + Dotdigital integration is simple. Our team will set it up for you once you share the required details.
Email our support team at [email protected] with the following:
API Username and Password
Create this in your Dotdigital dashboard:
Settings > Access > API Users > Add New API UserRefer to Dotdigital’s API User guide for step-by-step help.
Share credentials securely via OneTimeSecret (a one-time, self-destructing link tool) to protect your API keys.
List of Events
Select from the event tables above.
Only events supported by the Swym apps you have installed can be enabled.
Access for Template Setup
Add [email protected] as a collaborator on your Dotdigital account.
We’ll set up the base templates:
Marketing events → Triggered Emails
Transactional events → Pre-configured email templates
You can later customize these templates to match your brand guidelines.
What Happens Next
Once we receive your details, our team will:
Enable the integration from the backend.
Build and configure the necessary Triggered Emails and templates.
Share the templates with you for review.
Go live once you approve.
Need Help?
If you’re ready to set up your integration or have further questions, contact our support team at [email protected]. If you're already on our messenger, simply say "talk to an agent," and Fin will connect you with a member of our team who can provide further assistance.