Integrating Wishlist Plus with Postscript allows you to send personalized retargeting and engagement marketing campaigns to your customers via SMS. This guide walks you through the steps to successfully set up and use this integration.
Prerequisites
Before you begin, ensure the following:
You’re on the Starter plan or higher on Wishlist Plus.
You have an active Postscript account
Steps to Connect Wishlist Plus with Postscript
Step 1: Open the Integrations Tab in Wishlist Plus
Navigate to the Wishlist Plus app in your Shopify admin and click on the “Integrations” tab.
Step 2: Connect to Postscript
Find the Postscript tile and click “Connect.”
Step 3: Manage Your Connection
Once connected, you will be redirected to the Postscript page where you need to enter the Postscript Private API key and Keyword (Keyword will be used to add subscribers to Postscript).
Note: The Keyword entered here should match the keyword that you created on Postscript.
Where to find the Postscript Private API key?
On the homepage of your Postscript account, use the left-hand menu to click on the “Settings” button (the gear icon). In the additional drop-down menu, click on the “API” tab.
Now, click on the Create Security Key Pair button. This will create a Public and Private key pair with the Private key pair hidden by default. Click on Show button to see the private API Key.
Note: You need to provide the Private API key (and not the public API key) to Swym.
How to create a Keyword on Postscript? Refer to this article.
Step 4: Enable Communication Channels
Since Postscript supports only SMS channel, you will notice that SMS channel is enabled by default. You do not need to make any further changes. You can proceed to click the Save button.
That is all! Your Wishlist Plus is now successfully connected to Postscript! Wishlist Plus from now on will send event triggers to Postscript which you can use to build Automations using the Postscript Flow Builder.
Step 5: Send Test Events to Postscript
You can test the integration by sending triggers to Postscript. To send test triggers, follow the below instructions:
Go to the “Test Events & Triggers” section in the Postscript page.
Select the event(s) you want to test.
Enter a phone number.
Click “Send Test Triggers.”
Here is a list of events supported via Postscript:
Swym Wishlist Plus App Events:
Event Name | When this event is triggered |
Wishlist Reminder | Reminder about items in a shopper’s wishlist |
Price Drop alert | Product on a wishlist goes on sale |
Low Stock alert | Product on a wishlist is running low on stock |
Back in Stock alert | Product on a wishlist is restocked |
Swym Back in Stock Alerts App Events
Event Name | When this event is triggered |
Back in Stock Acknowledgement | Shopper subscribes to be notified when a product is back in stock |
Restock Alert | Product a shopper requested a back-in-stock alert for is restocked |
Restock Reminder | Follow-up alert (usually ~24 hrs after the first restock alert, configurable) |
Note: Save For Later reminder and Share Wishlist events are not supported.
Now, head over to Postscript > Messaging > Automations and create a new automation. You should now see all the triggers you triggered under the Triggers list.
You can now build Automations on Postscript that trigger when the desired Swym event occurs. You can also personalise the SMS templates by using the metadata we send along with the event. Below is the list of metadata that we send for each of the Swym event:
Metadata available in the Wishlist Reminder event:
Custom event name: Swym-addedtowishlist
Variable | Details |
productCount | Number of products in the current wishlist reminder event. |
imageURL | URL of the first product’s image |
variantInfo | Variant info or name if the product has any variants |
productCurrentPrice | First product’s price |
productBrand | Brand name of the first product (if any) |
productQuantity | Number of products wishlisted |
productName | Name of the first product added to wishlist |
productCategory | Category of the first product |
productURL | URL directing to the PDP of the first product |
Note: Wishlist reminder is a multi-product event - ie, a shopper might have added more than one product in their wishlist. Since, Postscript doesn't support sending the list of products in the event payload, only the details of the first product in the shoppers wishlist is sent.
Metadata available in the Low Stock Alert
Custom event name: Swym-lowstock
Variable | Details |
imageURL | URL of product’s image |
productName | Name of the product added to wishlist |
variantInfo | Variant info or name if the product has any variants |
productCurrentPrice | Product’s price |
productURL | URL directing to the PDP |
productCategory | Category of the product |
productQuantity | Number of products left in the inventory |
productBrand | Brand name of the product (if any) |
Metadata available in the Price Drop Alert
Custom event name: Swym-pricedrop
Variable | Details |
imageURL | URL of product’s image |
productName | Name of the product added to wishlist |
variantInfo | Variant info or name if the product has any variants |
productOriginalPrice | Product’s initial price before drop (compare at price) |
productCurrentPrice | Product’s current price |
productURL | URL directing to the PDP |
productCategory | Category of the product |
productQuantity | Number of products left in the inventory |
productBrand | Brand name of the product (if any) |
Metadata available in the Back in Stock Alert
Custom event name: Swym-backinstock
Variable | Details |
imageURL | URL of product’s image |
productName | Name of the product added to wishlist |
variantInfo | Variant info or name if the product has any variants |
productCurrentPrice | Product’s price |
productURL | URL directing to the PDP |
productCategory | Category of the product |
productQuantity | Number of products left in the inventory |
productBrand | Brand name of the product (if any) |
Metadata available in the Restock Second Alert / Reminder
Custom event name: Swym-backinstockReminder
Variable | Details |
imageURL | URL of product’s image |
productName | Name of the product added to wishlist |
variantInfo | Variant info or name if the product has any variants |
productCurrentPrice | Product’s price |
productURL | URL directing to the PDP |
productCategory | Category of the product |
productQuantity | Number of products left in the inventory |
productBrand | Brand name of the product (if any) |
Metadata available in the Reminder Acknowledgement
Custom event name: Swym-remindMe
Variable | Details |
imageURL | URL of product’s image |
productName | Name of the product subscribed to |
variantInfo | Variant info or name if the product has any variants |
productCurrentPrice | Product’s price |
productURL | URL directing to the PDP |
productCategory | Category of the product |
productQuantity | Number of products left in the inventory |
productBrand | Brand name of the product (if any) |