The Swym Back in Stock Alerts app + Shopify Flow integration enables you to create automated workflows based on specific actions that users have performed. Workflows are created in Shopify Flow using three basic concepts – Triggers, Conditions and Actions.
Triggers are events on your store that invoke the workflow, Conditions define the rules for when a workflow should run, and Actions define the tasks to be performed as part of the workflow.
The integration provides the triggers for your workflows anytime users engage with our app(s) installed on your Shopify store. You can then define rules and follow-on actions in your workflow using the Shopify Flow Designer for the workflows that you’d like to create. Visit the Shopify Flow overview page if you’d like more information on how to leverage Shopify Flow for your store.
Pre-requisites
Your store has Shopify Flow installed which is available on Basic, Advanced and Plus plan. Visit the Shopify Flow website for more information on Shopify Flow.
Swym Back in Stock Alerts app(s) is installed on your Shopify store, and on the Pro or higher plan for the app.
For any actions you are trying to invoke as part of your workflow, you’ll need to make sure those apps that power those actions are also installed. You can view the list of supported Connectors for Shopify Flow here.
Configuration Steps
Install the Shopify Flow app on your store if it isn’t already installed.
Contact us on [email protected] so that we can set up the integration between Swym Back in Stock Alerts app and Shopify Flow from our backend.
Once we confirm the setup, you’ll need to create your workflows on the Flow app. To create, click on ‘Create Workflow’ in the top-right corner of the Shopify Flow app.
In the Visual Workflow Builder, add the Swym app Trigger that you are interested in to start your workflow
Click on Select trigger and you should see a list of Standard Triggers developed by Shopify as well as the Swym app triggers on the right side-bar menu.
The following are the list of triggers supported on Swym Back in Stock Alerts app:
Back in Stock Subscription
Back in Stock
6. Once you choose this trigger to get your workflow started, you can optionally add any Conditions by clicking on the Select Condition button to map to any business rules you want in place for your flow. For example, you could add a Condition that says ProductPrice must be greater than $100. The list of attributes available via the Swym Connector that you can use in your Condition are the following:
User’s email address
ProductID and VariantID
ProductTitle
ProductPrice
ProductURL
SKU
List Name / Type
Image URL
Product URL
7. The next step is to add actions for this workflow. Click on Select an action inside your workflow and you can choose from either the Standard Actions offered by Shopify, or any additional actions developed by third-party apps depending on the action you are trying to invoke in your workflow.
FAQ
Which Swym apps have a Shopify Flow integration available?
Wishlist Plus and Swym Back in Stock Alerts. While the integration between Swym Wishlist Plus and Shopify Flow is completely self-serve, to connect Swym Back in Stock Alerts app with Shopify Flow, please mail us on [email protected] so that we can set up the integration for your store from our backend.
What Swym app plan is the Shopify Flow integration supported on?
The Shopify Flow integration is available on our Pro and higher plans.
My workflow is set up, but it isn't triggering when I perform an action. What should I do?
This typically means there's an issue with the integration or the workflow's configuration on our backend.
Please reach out to our support team right away. We will investigate to ensure the necessary integration is fully enabled from our end and that your specific workflow is correctly set up.
You can contact us using one of the following methods:
Email: Send us a message at [email protected].
Live Chat: If you're on our messenger, simply type "talk to an agent", and our bot, Fin, will connect you with a team member.
We’d like to create a workflow for other Swym app events. How do I do that?
We are constantly adding to the scope of our integration based on customer needs and requests. Please email us with details of your workflow and we’ll work with you to figure out how we can make that happen.
The currently supported Conditions and Actions don’t meet my needs. How can I address that gap?
Flow conditions are typically tied to the event metadata that gets passed into the workflow as part of the integration. If the current set of attributes don’t allow you to define the rules you’d like, please email us with details of your workflow and we’ll work with you to figure out how we can make that happen.
As for Actions, those are limited by the apps that provide that support and whatever Shopify makes available by default. If you have a specific action you are looking to invoke, we might be able to help you find a solution depending on the specific scenario – email us with details of your workflow and we’ll work with you to figure out how we can make that happen.
We are using the Swym Engage app and would like to integrate that into our workflows. Is that possible?
While we currently do not have a Flow connector available for Engage, we’d love to learn more about your scenario and see if we can enable support for the same. Please email us with details of your workflow and we’ll get back to you as soon as possible.
Need further assistance?
You can always reach out to us at [email protected].
If you're already on our messenger, simply say "talk to an agent," and Fin will connect you with a member of our team who can provide further assistance.