To align with our commitment to data privacy, specifically by enabling Shopify Customer Consent Enforcement (Customer Privacy API) in EU/UK regions – in line with GDPR/UK-GDPR guidelines, Wishlist Plus application will now only load after your customers provide their consent for our application's cookies. For a full breakdown, please visit our website. You can also review Shopify's approach to customer privacy in their help article.
If you're using a separate cookie consent management application, it's crucial to ensure that the cookies required for Swym are categorised as mandatory. As an alternative, you might consider simplifying your setup by using Shopify's default cookie banner to gather customer consent; instructions for this can be found here.
Frequently Asked Questions:
What happens if a customer doesn’t consent to the cookies?
If a customer chooses not to provide consent, the Wishlist Plus application’s features will remain inactive for them. Our app is dependent on cookies to function, so the features can only be displayed on the store after a customer has accepted them. This ensures that we respect the customer's choice and align with privacy regulations.
I’m using a separate cookie consent management app. What do I need to do?
If you are using a third-party cookie consent app, it is crucial that you configure it correctly. You must ensure that the functional cookies for the Wishlist Plus application are categorized as mandatory within your app's settings. This is because our app depends on these cookies to load its features. If these cookies are not set as mandatory, the application’s features may not function as intended.
What if I want a simpler setup for managing customer consent?
As an alternative to using a separate app, you might consider simplifying your setup by using Shopify's default cookie banner. This approach can streamline the process of gathering customer consent as it is a built-in feature of the platform. Instructions on how to set this up can be found in Shopify's help documentation.
The wishlist icon or functionality isn't showing up on my store, but I can see it in the customizer. What should I do?
If your store operates in regions such as the EU, where data privacy regulations require user consent, please note that the Wishlist Plus app will remain inactive on the storefront until shoppers accept cookies. Since our app relies on cookies to function properly, the wishlist icon and its features will only appear after the customer has given their consent.
I see a console warning that says "No customer consent to load Swym," and the wishlist isn't present on my store. What does this mean?
This console warning is not an error; it is a notification that the Wishlist Plus application has correctly detected that a customer has not yet provided consent for cookies. As our app is dependent on this consent, its features, including the wishlist icon and functionality, will remain inactive. The warning will no longer appear, and the app will become visible once the customer accepts the cookies.
Need further assistance?
You can always reach out to us at [email protected].
If you're already on our Messenger, simply say "talk to an agent," and Fin will connect you with a member of our team who can provide further assistance.